Iguassu Falls, Brazil – The Military Police Tourist Assistance Company (CiaTur), a specialized division dedicated to tourist safety in Iguassu Falls, represented Brazil at the 4th International Tourism Security Congress, held from November 7 to 9 in Bogotá, Colombia. Supported by Visit Iguassu, CiaTur joined global experts and representatives to exchange best practices, discuss strategies, and explore innovations that strengthen safety in tourism worldwide.
“Participating in this Congress is an honor and reinforces our commitment to ensuring the safety of tourists while fostering international collaboration to improve our services and create safer environments for all,” said Captain Clayton Lima, Commander of CiaTur.
Iguassu Falls’s Commitment to Safety
Since its inception in 2016, CiaTur has played a key role in consolidating Iguassu Falls as one of the world’s premier tourist destinations and the most visited in Paraná State. Operating as part of the 14th Military Police Battalion, CiaTur is the first and only unit in Paraná exclusively focused on tourist assistance, offering visitors a secure and welcoming experience.
With a dedicated team working in shifts, the unit ensures quick responses to tourists’ needs across the city. This has significantly contributed to the city’s reputation as a safe haven for both leisure and business travelers.
“Safety is one of the top factors tourists consider when choosing a destination,” emphasized Jaime Mendes, President of Visit Iguassu. “CiaTur’s work ensures that Iguassu Falls stands out in the global tourism market, offering an exceptional, secure, and enjoyable experience for visitors.”
Key Features of CiaTur
CiaTur’s specialized services cater to a diverse international audience. The team includes multilingual officers fluent in English, French, German, Italian, Japanese, Spanish, and Guarani, enabling seamless communication with tourists from around the world.
Patrolling key tourist hubs and high-traffic hotel zones, CiaTur maintains a strong presence across the city. Visitors can also access support at their fixed post on Quintino Bocaiúva Street, located in downtown Iguassu Falls.
The unit’s proactive approach underscores the city’s dedication to safety as a core pillar of its tourism strategy. CiaTur’s work reinforces Iguassu Falls’s position as a reliable and welcoming destination for international tourists, major events, and business engagements.
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